Increasingly, online shoppers give out personal information reluctantly, knowing that they'll probably get bombarded with phone and e-mail advertising. Homerepairnet.com is different. We consider it an honor that you are willing to give us information about yourself. We share your personal information only with prescreened Homerepairnet partner contractors so that they can provide estimate appointments.

Privacy and Information Gathering

The privacy of our customers has always been of utmost importance to us at Homerepairnet. We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use Web beacons and cookies provided by our marketing company on this site (first party cookies). A cookie is a small packet of information stored on a user's computer that allows a website server to know certain information about a user, for example, how many times a user has visited the site. A web beacon is typically a transparent graphic placed on a site or in an email that allows a site to record, for example, whether a page was accessed or an e-mail opened, for statistical analysis. Our cookies and Web beacons are not tied to personally identifiable information.
 

Anonymous Information

Information gathered using log files includes, but is not limited to, the activity of the user's browser when user is viewing the site, the site path of visitors, and the time visitors come to our site. Please note that this is not personal information, only general summaries of our visitors, and log files are not tied to personally identifiable information. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used. Our marketing company may not use any of the information gathered for their own marketing purposes.
 

Personally Identifiable Information

Information gathered using log files includes, but is not limited to, the activity of the user's browser when user is viewing the site, the site path of visitors, and the time visitors come to our site. Please note that this is not personal information, only general summaries of our visitors, and log files are not tied to personally identifiable information. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used. Our marketing company may not use any of the information gathered for their own marketing purposes.
 

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Communications From the Site

As described above, you will receive a telephone call from a Homerepairnet representative to discuss your inquiry upon submission of your request for an estimate for any of our services. In addition, we send an email to you after completion of each estimate appointment requesting that you complete a survey about your experience and the appointment quality. The completion of this survey is strictly voluntary. You may not opt-out of receiving these critical service communications.

Testimonials

We use testimonials on this site that are collected both offline and with an e-mailed survey that links to an online form. We receive permission to post testimonials prior to posting. In addition, if you would like your testimonial removed for any reason, please contact us. We also ask for your permission within this survey to share your satisfaction survey answers with the individual partner contractor(s) that gave you an estimate for the purpose of improving their service. We will abide by your preferences with regards to the sharing of this information.
 

Information Storage and Access

The information is collected and stored in a manner appropriate to the nature of the data and is provided only to contractors who have been evaluated and accepted as Homerepairnet partner contractors. It is not provided to any other parties. Homerepairnet uses secured server areas and advanced firewall technology to minimize the risk of individually identifiable information being compromised. Homerepairnet also takes every effort to ensure that the information users provide is correct and current. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website. Though you cannot access the personally identifiable information that is collected on the site to correct or update the information online, you may discuss these changes with the Homerepairnet representative that calls you to follow up on your inquiry. You may also email us here. info
 

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us here.
 

Changes to this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.